Terms of Service
Please read these terms carefully before using our service. By accessing or using the service, you agree to be bound by them.
Talachero LLC, operator of Catertoo - May 2026
Acceptance of Terms
These Terms of Service are an agreement between you and Talachero LLC, a Washington limited liability company that operates the Catertoo service ("Catertoo," "we," "our," or "us"). By creating an account or using any part of the platform, you agree to these terms and to our Privacy Policy, on behalf of yourself and, if applicable, the business you represent. If you do not agree, you may not use the service.
Description of Service
We provide cloud-based catering management software that allows catering businesses to manage clients, events, proposals, menus, and payments. The service is provided on a subscription basis and may be updated, expanded, or modified over time.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials, for all activity that occurs under your account, and for ensuring that all users you invite comply with these terms. You must notify us immediately at support@catertoo.com of any unauthorized use of your account.
Acceptable Use
You may use the service only for lawful purposes and in accordance with these terms. You agree not to: (a) use the service to store, transmit, or process unlawful, infringing, defamatory, or harassing content; (b) violate the rights of any third party, including intellectual property, privacy, or publicity rights; (c) attempt to gain unauthorized access to any account, system, or data; (d) probe, scan, or test the vulnerability of the service or circumvent any security or authentication measure; (e) reverse engineer, decompile, or attempt to extract the source code of the service, except to the extent expressly permitted by law; (f) resell, sublicense, or provide the service to third parties as a standalone offering; (g) use the service to send unsolicited marketing or bulk messaging in violation of applicable law; or (h) run automated tools that place an unreasonable load on the platform.
Payments and Billing
Subscription fees are billed in advance on the agreed billing cycle. Payment processing for your catering clients is handled by Stripe, subject to Stripe's own terms of service. Our platform fees are disclosed before activation and deducted automatically from transactions. All fees are non-refundable except as required by law or as otherwise stated in your subscription agreement.
Intellectual Property
We and our licensors retain all right, title, and interest in the platform, including all software, design, and documentation. You retain ownership of all data you enter into the service. You grant us a limited license to store and process your data solely for the purpose of providing the service.
Feedback
If you submit ideas, suggestions, feature requests, bug reports, or other feedback about the service, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and incorporate that feedback into the service or any other product or service, without obligation or compensation to you.
Service Modifications and Availability
We are continuously developing and improving the platform. We reserve the right, at any time and without prior notice, to add, modify, suspend, remove, or discontinue any feature or functionality of the service, in whole or in part. We may schedule maintenance windows or experience unplanned outages, and we make no commitment regarding service availability or uptime. We will use reasonable efforts to notify subscribers of material changes that materially impair functionality they depend on, but we are not liable for any loss arising from changes to or unavailability of the service.
Termination and Data Export
Either party may terminate the subscription at any time. Upon termination, your access will end at the close of the current billing period. You may request an export of your data at any time during your active subscription, and for thirty (30) days following termination, by contacting support@catertoo.com. After that thirty-day window, we may permanently delete your data, subject to any retention required by law or our Privacy Policy. We reserve the right to suspend or terminate accounts that violate these terms without prior notice.
Warranty Disclaimer
The service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, uptime, and freedom from defects or errors. We do not warrant that the service will be uninterrupted, error-free, or secure, or that any data, calculation, total, tax estimate, invoice amount, or report generated by the service is accurate or complete. You are solely responsible for reviewing all outputs of the service and reconciling them against your own records before relying on them for financial, tax, contractual, or operational decisions. Your use of the service is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, Catertoo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the service. Our total aggregate liability to you shall not exceed the fees paid by you in the twelve months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Catertoo, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the service; (b) your violation of these terms or any applicable law; (c) any content or data you upload, store, or transmit through the service; (d) your relationship with your own clients or customers, including disputes over events, invoices, deposits, refunds, cancellations, or chargebacks; or (e) your infringement of any third-party right.
Governing Law and Disputes
These terms and any dispute arising out of or relating to them or the service are governed by the laws of the State of Washington, without regard to its conflict-of-laws principles. Except for claims for injunctive relief to protect intellectual property or confidentiality, any dispute, claim, or controversy arising out of or relating to these terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in English in King County, Washington, or by videoconference at the parties' election. The arbitrator's decision will be final and binding. YOU AND CATERTOO EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. If this arbitration agreement is found unenforceable, the parties consent to the exclusive jurisdiction of the state and federal courts located in King County, Washington.
Changes to These Terms
We may update these terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before the changes take effect. Continued use of the service after that date constitutes acceptance of the revised terms.
General
These terms, together with our Privacy Policy and any subscription agreement, constitute the entire agreement between you and Catertoo regarding the service and supersede any prior agreements on the same subject. If any provision is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign or transfer these terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Contact
Questions about these terms? Contact us at legal@catertoo.com. We're happy to help.